Ordering

When ordering pushrods many factors determine the correct pushrod to use. Basic information required at the time of ordering will be, but not limited to, rocker arm and lifter type, open valve spring pressure, tube diameter you have room for, style of engine and quantity needed/wanted. Orders can be placed by phone, fax or email. Our regular business hours are 7:00AM-5:00PM pacific time Monday-Friday.

Terms

All orders are C.O.D. or credit card unless prior arrangements have been made. We accept MasterCard, Visa and Discover. Any customers responsible for a returned check will be placed on C.O.D/CASH. There will be a $15.00 charge for all returned checks.

Shipping

Orders will be shipped UPS Ground unless another shipping method is specified. We recommend an upgrade to UPS 3-Day for orders being delivered east of Colorado as Ground service will take 4 to 5 business days. The carrier has full responsibility for all merchandise once it leaves our facility. Please report damage or shortages immediately.

Returns

No returns will be accepted without prior authorization. Any merchandise returned due to manufacturing defects/errors or shipping error will be corrected at no charge. One piece shelf stock pushrods can be returned for credit, exchange or refund with a restocking fee. Custom pushrods can rarely be returned but will be handled on an individual basis.

Warranty

Smith Brothers will repair or replace at our discretion any item manufactured by our company that is found to be defective in material design or workmanship. The invoice must accompany the merchandise to verify purchase. We reserve the right to inspect any merchandise for misuse, abuse modification or improper installation. All merchandise distributed by Smith Brothers is guaranteed in accordance with the manufacturers own terms of warranty.